Terms & Conditions

The Client accepts full responsibility for the use and or operation of the hire equipment and hereby agrees to release and fully indemnify the Owner against any third party claims, actions, demands, suits, costs, and expenses for damage or injury or death to a person or persons or property arising directly or indirectly out of the hire or use of the Equipment by the Client or persons associated with the Client.

The Client accepts full responsibility for the correct use and or operation of the hired Equipment. The Client acknowledges that he or she has inspected the Equipment upon Owner delivery or Client collection and agrees that the Equipment is in good condition and in working order. 

The Client agrees not to modify or permanently attach anything to the Equipment for their own purposes whilst on hire and shall return the Equipment in the same condition as he or she received it. All Equipment or part thereof and associated packaging (including boxes, crates, tubs, bags and containers) that are lost, damaged, broken or stolen whilst on hire will be charged to the client at full present day replacement value. It is the obligation of the Client to immediately inform the Owner of any Equipment lost or stolen whilst on hire.

All Equipment is to be returned clean and dry to avoid any additional cleaning fees.

The Equipment must be cleaned after use and ready for collection on the agreed Collection or return date.

If the Equipment is not cleaned prior to return, a $50 cleaning fee may be deducted from the bond, unless otherwise stated.

After the Owner has delivered the Equipment and on a rare occasion the Client, upon inspection, finds damage or fault with the Equipment rendering it unusable then it is the obligation of the Client to contact the Owner within 3 hours of delivery to report his or her concerns. If no contact is attempted then there will not be a full or part refund of any payments.

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If on the rare occasion the Equipment develops an electrical, mechanical or structural fault during the correct manner of use whilst on hire then it is the Clients responsibility, in the interest of safety, to shut down, switch off or cease to operate or handle the Equipment until it is made safe and the Owner is contacted or the Equipment is collected whereupon as assessment will be made of its condition.

The Client is obligated not to remove the Equipment from the delivery address designated on the order form and agrees not to sub hire, or part with the possession and control of the Equipment without the Owners’ written consent.

Once the Owner has delivered the Equipment or the Client has collected the Equipment, it is the responsibility of the Client to handle and operate the Equipment in a proper, safe and careful manner and only for the purpose and capacity for which it was designed. It is also the responsibility of the Client upon collection of the Equipment to check the condition, suitability and fitness for the purpose to which the Client requires the Equipment and on accepting the Equipment releases the Owner of any obligation or responsibility and control over the security, manner of use, operation and maintenance of the Equipment until it has been returned to the Owner.​

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All the Equipment when ready to be returned by the Client or collected by the Owners’ employees must be clean dry and properly repacked to avoid any damage during transit. If the Equipment is being collected by the Owner from the place of delivery or an agreed pick up location the Equipment must be readily accessible. If the Owner needs to return because she was unable to collect the Equipment at later time or date then an extra collection fee will be incurred.

The Owners at their discretion may require a refundable bond to be paid before the hireage commences. This bond will be refunded to the Client once all the Equipment is returned undamaged and in the same condition as it was received by the Client.

Any damage, losses and stains will incur a charge to the Client, to the value of the full replacement cost of the Equipment. This cost will be added to the total cost of the hireage contract or deducted from the refundable bond. If the refundable bond is not sufficient to cover the total off the additional charges then the balance will be paid by the Client to the Owner.

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Our 20% deposit is non refundable. Deposits paid above 20% of total hire price prior to date can be refunded to the client in form of a payment by the Owner, or a credit on the next Client equipment hireage, set at the discretion of the Owner.

The client agrees to pay the Owners hire charge at the rate specified verbally or as listed or as agreed on the contract, from the commencement date of the hire until the Equipment is returned to the Owner or collected by the Owner or the Owners employees.

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If transport of the Equipment has been requested be the Client then the Client agrees to pay all costs incurred by the Owner to deliver and collect the Equipment. Any extra labor cost involved apart from the delivery and collection of the Equipment will be charged to the Client at the rate determined by the Owner. 

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Hire rates that are stated on the price list, contract or invoice are based on a per-day or 24 hour period or part thereof, and in any case for one event or function only within the 24 hour period.

At the completion of some hire events, the Owner may allow the Client to hold the Equipment for a longer period than 24 hours but this is purely at the discretion of the Owner only. The Owner reserves the right to amend or revise its rates or prices without notice.

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Payment of Equipment can be in the form of a bank transfer or cash. Payment for the hire of Equipment is usually made prior to the function and may include the refundable bond.